Terms of Service
Last updated: July 2026
These terms govern your use of this website and the services of Refund Harbor LLC, a Florida limited liability company. By signing up for our services or using this site, you agree to these terms.
Our services
Refund Harbor LLC provides preparation and electronic filing of federal and state income tax returns, together with related bookkeeping services where separately agreed. Returns are prepared by a preparer holding a current IRS Preparer Tax Identification Number. Our preparers are not certified public accountants, enrolled agents, or attorneys, and nothing on this site or in our services constitutes legal or investment advice.
Fees
Simple federal W-2 returns are prepared for the flat fee shown on our website at the time you sign up. If your situation requires additional forms or work, we provide a written quote for the difference before any additional work begins, and you decide whether to proceed. Payment is due before delivery of your completed return. There are no charges you have not approved in writing.
Your responsibilities
- Provide complete and accurate information and documents for the tax year in question.
- Review your return before approving it for filing. Your approval confirms that the information in the return is true, correct, and complete to the best of your knowledge.
- Respond to our requests for missing information in a timely manner, especially close to filing deadlines.
Refunds and outcomes
The amount of any tax refund or balance due is determined by tax law and your individual facts. We do not and cannot guarantee any particular refund amount. Estimated refund timing depends on the IRS and your bank, and typical direct-deposit timing of 21 days is an IRS average, not a promise.
Filing and deadlines
We file returns electronically after you approve them. Acceptance of an electronically filed return is determined by the IRS and state agencies. If you engage us close to a filing deadline, we will tell you honestly whether the deadline can be met and whether an extension is advisable.
Confidentiality
Your tax information is handled in accordance with our Privacy Policy and with federal law, including Internal Revenue Code section 7216, which restricts how tax return information may be used or disclosed.
Limitation of liability
To the maximum extent permitted by law, the total liability of Refund Harbor LLC for any claim arising out of the services is limited to the fees you paid for the engagement giving rise to the claim. If we make an error in preparing your return, we will correct the error and file any needed amendment at no charge to you.
Termination
You may end an engagement at any time before approving your return for filing. We may decline or discontinue an engagement where we cannot complete it accurately or lawfully, in which case any unearned fees you have paid will be returned.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict of law rules.
Changes to these terms
If we update these terms, the new version will be posted on this page with a revised date. Continued use of the services after changes take effect constitutes acceptance of the updated terms.
Contact
Refund Harbor LLC, Florida, USA
refund@refundharbor.org